Avianca
AV
AVA
Star Alliance
Ticket Purchase
Not reported
Listing Process
A flight listing or booking is required for eligible interline travel.
Cutoff Window
Not reported
Refunds
Request refunds in MyIDTravel within 90 days of ticket issue.
App
Web
Kiosk
Agent
Seat Assignment/Changes Online
Not reported
Standby Boarding Pass
Not reported
Checked Baggage
The first checked bag is fee-free up to 23 kg.
Onload Priority
Not reported
Live Standby Lists
Not reported
Seat Assignment
Not reported
Clearance Notification
Not reported
Upgrade List
Not reported
Upgrade Notification
Not reported
Upgrade Policy
Not reported