Austrian Airlines
OS
AUA
Star Alliance
Ticket Purchase
MyIDTravel
Listing Process
Automatic
Cutoff Window
Check-in close – domestic
Check-in close – international
Refunds
Refunds typically processed within 7 days for fully unused e-tickets
App
Web
Kiosk
Agent
Seat Assignment/Changes Online
Not reported
Standby Boarding Pass
Not reported
Checked Baggage
Not reported
Onload Priority
Priority groups are Austrian staff and dependents, then Star Alliance staff, then other-airline staff; check-in time ranks travelers within a group.
Live Standby Lists
Not reported
Seat Assignment
Not reported
Clearance Notification
Not reported
Upgrade List
Not reported
Upgrade Notification
Not reported
Upgrade Policy
Not reported

OpenGate reflects travellers’ experiences. For official policy information, check flyzed.info or your airline agreements.

Last updated 07-Aug-2026