United Airlines
UA
UAL
Star Alliance
Ticket Purchase
MyIDTravel
Listing Process
Automatic
Cutoff Window
Check-in close – domestic
Check-in close – international
Refunds
Within 1 week for unused tickets
App
Web
Kiosk
Agent
Seat Assignment/Changes Online
No
Standby Boarding Pass
Available
Checked Baggage
Available with no seat assignment, checked baggage will be offloaded on international flights if no seat assigned. Checked baggage may not be offloaded when travelling domestically.
Onload Priority
UA onload is by Seniority for all UA employees. Star Alliance partners ZED have priority over OAL ZED. Important note that Seniority priority only applies for UA employees, when travelling as OAL or STAR ZED, it is by check in time. For example if there are multiple OAL listed, whoever checks in first will be first from the OALs, below any STAR and UA employees.
Live Standby Lists
Available on the United app and airport monitors
Seat Assignment
At gate (end of boarding for busier flights)
Clearance Notification
Gate announcement and app notification
Upgrade List
Not reported
Upgrade Notification
Not reported
Upgrade Policy
Not reported